Terms & Conditions

Shipping

  1. Orders will be processed within standard working hours Monday to Friday. Any orders received outside these times will be processed within 2 business days.
  2. Delivery times are an approximate guide only.
  3. A physical address where a delivery can be signed for between 9am and 5pm must be provided when placing an order.
  4. Postage and handling charges include a tracking number and insurance.
  5. Deliveries in New Zealand are by Courier Post. Please allow for up to 3 -10 working days for delivery. 
  6. Deliveries in Australia are by Australian Post. Please allow for up to 3 -10 working days for delivery. 
  7. Deliveries in all other countries are by Express Courier (country specific).
  8. Please note that any local taxes and duties are the responsibility of the purchaser.

Currency and Tax

  1. All prices are shown in US, NZ or AU dollars.
  2. All prices include service tax relevant to that countries store, at check out.

Payment

  1. Payment can be made by credit card,  Paypal, ZipPay (sign up at account.zipmoney.com.au) and by bank deposit.
  2. We take every precaution to make the site as safe as possible. We do not hold any payment details on record.

Returns

  1. VASH + MOOI produce high quality products. We are pleased to offer a full money back guarantee should you not be happy with your online purchase.  We accept returns due to change of mind within 7 days of the date of delivery of an item.
  2. If you wish to return your purchase, please contact us for MOOI at mooi@vashbags.com or for VASH at vash@vashbags.com. Instructions will follow.

T&C's Competitions & Giveaways

VASH and Sass + Co Body Giveaway:
  • This promotion is run by MOOI STORE PTY LTD ACN 168 979 717, referred to throughout as “VASH” or “Promoter”.
  • Information on how to enter and prizes form part of these Terms and Conditions. Any entry not complying with these Terms and Conditions is invalid. Entry into the Promotion constitutes acceptance of these Terms and Conditions.
  • Entry is open to residents worldwide with a shipping address.
  • The promotion is only open to individual natural persons.
  • The competition will run from Sunday the 19th of August 2018 at 10:00am AEST and closes on Friday 31st of August 2018 at Midnight AEST. All entries must be received by Friday 31st of August 2018 at Midnight AEST. Entries received after this time are ineligible.
  • The prize draw will take place Monday the 3rd of September 2018 between 10am-5pm AEST by VASH.
    1. Ten valid entries will be selected to win a VASH Chloe Mini Leather Clutch and Sass+Co Body VOLCANIC SEA SALT + COCONUT SCRUB 70g. The prize will be delivered to the winner as specified by the winner. VASH to confirm delivery requirements with the winner. The winners are chosen at random from a pool of qualifying entrants. Chloe Clutch style + colour will be selected at random by VASH.
  • The prize winners will be notified via an Instagram Direct Message post by Tuesday the 4th of September 2018 between 4pm-6:30pm AEST. Three attempts will be made to contact the prize winner by direct message. If no contact is made with the prize winner after three attempts, over a period of five days, then at VASH sole discretion, that prize winner entry will be deemed invalid and null and void and a new prize winner will be drawn who will replace the former prize winner as a new prize winner of the same category of prize. The new prize winner will be drawn from the remaining pool of entries. 
  • The prize winner may notify VASH in writing that he or she does not wish to receive the prize. In that event, the person will not be entitled to receive the prize and a new prize winner will be drawn.
  • To enter, users need to Like the giveaway photo, Tag a friend and Follow both @vashbags + @sassandco.body
  • Multiple entries from the same person will be accepted. 
  • VASH is not liable and cannot be held responsible for any internet connectivity issues or disruption of services that may occur and impact entry into the Instagram competition.
  • VASH reserves the right, at its sole discretion to disqualify any participant in the competition for failure to comply with these Terms and Conditions and/or for obtaining a winner status by unlawful means, or by tampering with the entry process in anyway.
  • The Promoter’s decision is final on all matters relating to this competition.
  • VASH reserves the right to alter, extend or vary the competition without notice where VASH in its sole discretion considers it necessary or desirable.
  • This promotion is in no way sponsored, endorsed or administered by, or associated with, Instagram, Facebook or any other Social Network. You are providing your information to MOOI STORE PTY LTD ACN 168 979 717 and not to any other party.